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"Conduco: To lead, draw together, to unite and combine."

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Leading and Mobilising Strategy

Delivering Operational & Financial Productivity

Communicating Strategy

Measuring & Managing Performance

Building Effective Leadership Teams

Strategic Planning Made Easy

Nihal Samerasekara is the Managing Director of Family Care Ltd, a small business running a number of care homes.

Nihal attended an open programme at Templeton College, Oxford. He says:

“I really found the programme useful. As a small business any investment I make in training has to have a return on investment. The programme didn’t disappoint. I began to use what I had learned immediately I got back into the office and I still am.

Anyone who runs a small business knows how precious time is and the issues of today can drown out the need to plan for tomorrow. The model makes clear the penalties of not managing this properly and perhaps even more importantly provides a process and tools that are easy to use and cost effective for a small business like mine. They are also flexible enough to be able to grow with the business as it becomes more complex to manage.

Paul and his colleagues were very supportive and they really do feel like they have become part of my team. I regularly ask Paul for advice and guidance. Having a sounding board as my business has grown has been vital. Paul has a very innovative approach and a great network that he can draw upon, which means there is rarely a problem he can’t help me with.”

Nihal Samerasekara
Managing Director
Family Care Ltd

email: info@conduco-consulting.com
tel: 01895 834994

Conduco Consulting | Conduco House
64 Middle Road Higher Denham
Buckinghamshire | UB9 5EQ | UK

Mobilisation
The most important role of a leader is to mobilise resources, especially people, in pursuit of the organisations's strategic objectives.

The successful leader needs a style that fits with the organisation and its situation

Demist & Demystify
Just like trying to drive a car with iced up windows, if you can't see where you are going you are unlikely to get to your destination safely.

Likewise in organisations where there isn't a clear ethos, purpose and direction people feel confused and disoriented. This makes them disinclined to engage with a change initiative.

Think Outside-in
An organisation only exists as long as it is interdependent with its customer, shareholders, suppliers, employees and society at large. The moment it becomes dependent or independent of them it loses competitive advantage and begins to die.

To remain viable we must constantly scan and adapt to changes in our environment.

Everything is Connected
Having a clear view of what needs to be done, how it needs to be done, when and by whom is necessary but not sufficient. The people we lead have a right to expect the highest standards of planning.

A good plan is a set of interdependent and mutually supportive actions, aligned to an overall objective and strategy.

Map the System
Every organisation is a system made up of relationships between people. The role assigned to a person and their unencumbered freedom to act is the greatest clarification of relationship in the organisation. It spells out the nature and benefits of interdependencies.

Being clear and planning the roles and who takes responsibility for parts of the plan is mission critical.

Communicate & Engage
To mobilise a strategy everybody must not only know what is going on, but feel committed and a part of it.

This requires an approach that uses trusted relationships and gets the message to people in a way that fosters belief and credibility, whilst appealing at an emotional level.

Performance not Perception
In order to know if our strategy is effective we have to know if it is really working as expected. That means dealing on relevent facts. These should include lead as well as lag measures, non financial as well as financial measures.

Our performance cannot be judged on perceptions or relationships but only on performance and results.

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